We believe accessibility is a reflection of good design and an essential part of our brand experience.

Ensuring access for every customer.

1. COMMITMENT TO ACCESSIBILITY

EUGENIA KIM is dedicated to providing a digital experience that is accessible to the widest possible audience, regardless of technology or ability.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the global standard for accessible web content.

2. ONGOING EFFORTS

Our team continually audits this website to enhance usability for all visitors.
Efforts include:

• Maintaining sufficient color contrast and readable type scales
• Adding descriptive alt text for imagery
• Enabling keyboard-only navigation and logical focus order
• Testing compatibility with major screen-reader technologies

Accessibility is an evolving practice, and we view this work as continuous improvement rather than completion. Our website undergoes regular accessibility reviews to identify and resolve potential barriers.

3. FEEDBACK & SUPPORT

If you experience difficulty using or accessing any element of this site, we want to help.

Contact Us:
Email — customercare@eugeniakim.com
Hours — Monday to Friday, 10 AM – 5 PM EST

We will work with you to provide the information or service you need through an accessible communication method that meets your requirements.

4. THIRD-PARTY CONTENT

While we aim for full accessibility across our digital properties, some third-party content or integrations may not yet meet the same standards. We are committed to working with these partners to improve accessibility wherever possible.

5. CONTINUOUS IMPROVEMENT

We welcome feedback on how we can better support accessibility for all customers and collaborators.
Your insights help us ensure that EUGENIA KIM remains inclusive in both craft and experience.

For additional accessibility inquiries, please contact customercare@eugeniakim.com.

Updated October 2025